SUMMARY
Over twenty-five years experience in information technology
management, including development and execution of the Corporate IT Strategy
Providing IT consulting services both internally and to other
companies.
Guided worldwide product line and regional management in developing
both short and long-term vision for their information technology strategies and plans.
Diversified applications software experience including manufacturing,
sales/marketing, human resources, laboratory automation and finance.
Strong user orientation. Excellent communications skills with all
levels of Management, Staff, Clients and Vendors.
Built a Corporate IT staff and internal information technology
consulting organization from the ground up, and managed their growth. Actively mentored
staff to promote professional development.
Founded and managed the growth of a successful E-commerce Web
business.
EXPERIENCE & ACCOMPLISHMENTS
Global Information Technology Management
Changed the focus of the company IT program from
"technology driven" to "business driven" to support the Company’s
strategic plan.
Worked closely with domestic and international business unit managers
to enhance current IT programs and identify new opportunities for using technology.
Built a Corporate IT staff to manage and set standards for network
operations, desktop applications and software development.
Reduced IT expenditures while providing a greater level of support to
users at both headquarters and sites both locally and internationally.
Business
Applications
Applications experience includes manufacturing,
sales/marketing, finance, human resources, business intelligence, environmental health and
safety, and laboratory automation.
Managed and participated in software selection projects using a team
approach.
Implemented an integrated manufacturing system in 20+ sites
(including the sales, finance, production planning, inventory and logistics modules to
support the company’s global business strategy.
Built a development and applications support staff to work with sites
on migrating from their legacy systems to the SAP enterprise resource planning (ERP)
applications.
Initiated re-engineering projects as part of the overall
implementation of IT business solutions.
Technology
Development
Project management including supervision of software
developers and application support analysts through an empowered team concept.
Assisted a software company in evaluating their technical development
process to recommend organizational and procedural changes to better meet their market
needs.
Implemented an SQL Server-based data warehouse to interface with a
process control system for data analysis and reporting by the production staff.
Implemented an enterprise Business Intelligence system providing
managers with Windows-based drill-down screens to track daily production statistics.
Organized and built E-commerce Web sites.
Marketing
Technology Solutions
Built an internal information technology consulting
organization to support a global end-user community. This included hiring, building
organizational procedures, managing the staff, identifying opportunities to internally
"sell" the services, developing/managing the departmental budget.
Managed the growth of a company’s database publishing business
to represent 25% of the total sales within a 5 year period. This included managing the
technical staff that supported this product line.
Marketed LAN and Web-based software for human resources management,
training management, applicant tracking and automated survey management. The marketing
activities included lead identification, proposal generation and presentation, and
pre-implementation support.
EMPLOYMENT HISTORY
The Systems Workshop
(www.thesystemsworkshop.com), Spokane, Washington (1997 – Present)
Principal Consulting Partner
Pegasus Gold Corporation, Spokane,
Washington (1996 - 1997)
Director, Information Technology
W.R. Grace & Co. (1986 –
1996)
Manager, Information Systems Client Services (Spokane,
Washington)
Manufacturing Systems Specialist (New York City, New York)
International Paper Company, New York
City, New York (1983 – 1986)
Supervisor, PC Support Services
Lehigh ROCAPPI, Pennsauken, New
Jersey (1979 – 1983)
Director, New Market Development
EDUCATION
Bachelor of Arts in Economics (minor in Computer Science),
Rutgers College, New Brunswick (NJ)
ADDITIONAL EXPERIENCE
Prints with a Past (www.printspast.com),
Spokane, Washington (1997 – Present)
Founded and managed the growth of this Fine Art E-commerce
business serving an
international clientele.
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Dick Bossler
Principal - The Systems Workshop
Email: dbossler@thesystemsworkshop.com |
